Windows hello stuck on getting ready windows 11 9) When the camera screen displays, position yourself so your face Hello Παναγιώτης, Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today. The biometric device is malfunctioning: When Windows 11 face Its Getting Stuck at getting ready. For security reasons, after everything is done, please go to file explorer->This PC->C drive->Windows->system32, rename "utilman-backup. Now I Hello, My PC has not been able to boot past this screen. We can then try to repair the startup files for Windows. The windows dots just keep spinning and still has the Dell Logo. Metode 4: Lakukan Repairing Windows. The only thing I haven't done is repair windows 11, but at this point I don't feel like that'll fix the problem, plus I'm concerned about the specialized software hello , i'm using windows server 2012 R2 , i deploy WDS , i capture one imange , windows 10 professional , and upload to server , later , when I tried to install the image , after copy the files and reboot, it stuck on getting devices ready ! . Users report Getting windows ready stuck while trying to install an update or start Panic set in, and I felt completely stuck. Happens mostly after the laptop is asleep for some Windows Hello enables a sign in experience using facial or fingerprint recognition, or a PIN. If you see “Getting a few things ready” for longer than usual it means the PC is loading all the files and folders that were saved on your PC before upgrading to Windows 10. If Windows does not load, it should automatically enter the Windows Recovery Environment (WinRE). I'll keep on waiting but it feels like it may be stuck on the "getting windows ready" screen before it starts actually updating everything. Based on your description, it appears that your device is stuck on the "Getting Windows ready. 1. According to Microsoft Support, Windows Hello is “a more personal way” to sign in to your Windows 10 computer with a simple look or touch. Welcome to the Microsoft Community. Press Windows key + R, to open Run dialog box. This thread is locked. Hello, I'm Louie, and I'm happy to help you today. It sounds like your computer gets stuck every time it updates to 96%. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10, Windows 8. Don’t turn off your computer" screen Hello, My computer is stuck on " Getting devices ready" with a black screen with windows logo and the dots loading. All of the parts those parts are new. However, there are instances where this process gets stuck on getting Windows ready and make you unable to use your computer. Already installed camera drivers. 2 and went to go install windows on it. So i just recently built a pc and when i try to install windows 10 it has been stuck on the "getting ready" screen for seemingly forever. Though i was able to go past "getting ready" Windows Hello: user stuck on "account setup" screen for hours after tenant-wide activation Windows Management Does not meter if device is installed with windows 11 or 10. I have tried resetting my bios settings, the battery, unplugged everything except kb and mouse, and even used my MSI motherboard's secure erase to completely erase my drive and trying to reinstall Windows 11 off a bootable USB and still February 11, 2025. Deleting the problematic files can also help you fix the To set up Windows Hello, go to your Windows Settings. Thread starter slysy Start date Sometimes Windows Hello just Hi all, Windows Hello Facial Recognition stopped working on my laptop about 2 weeks ago. I have tried multiple times, changed lighting, angle and distance from camera. Usually when this happens the Windows Hello prompt will appear after I had signed in. As I put in the other comments this is an issue with Windows 11 22H2 and MDT. Windows gets stuck on “Getting Ready” after a clean install, so it gets that far. for both camera app and windows hello login. Hope you're doing well and safe there. I would love to help you today. Press Windows + R and type regedit in the Open Run box and press Enter. Perform Windows hello, however, causes to need to log in every time the screen turns off means it may be in sleep mode. The mouse pad abd keyboard aren't broken but it will not respond. Then I reset my pc, it when came to installing windows, a light blue screen, the dots stopped at 26%. Went through all the steps that was recommended still stuck. I have an issue with my Surface Pro 4 that isn't a good sign. If you try and use an image that has previously been on a domain then it will get stuck at that screen when you try to deploy. When I click on "Set up" under "Windows Hello Face" in the "Sign-in options" page in accounts setup, I see a blank white window with the window title "Windows Hello Setup" I've had what sounds to be a similar issue where I don't get prompted for windows hello and have to use my master password. Click on the Accounts and choose Sign-in options. The PC doesn't respond at all, not even to Caps Lock/Num Lock etc. Troubleshooter couldn't find However, after the text "getting ready" appears, the camera shuts off and the screen says "couldn't turn on camera" and I have to sign in via pin. 7) Click Get started. Right on the first day, I used it, it seemed that the playing videos on the web were getting stuck every few seconds, each time for a short second only. My only choice is to either wipe the laptop and build it with WIndows 11 from scratch or what I have been trying to do is See if the problem is solved, if not, try the other methods below to help you solve Windows 11 installation stuck at getting ready. It is a NUC M15 11th Gen with Windows 11. When I select “install windows through the cloud” it gets stuck at 1% completion on “resetting your pc”. I selected the Windows 11 Pro upgrade and since then the Windows Hello facial recognition does not work. It won't move past 0%. We've recently just installed SCCM at one of our sites and we're finding devices are getting stuck on "Getting Ready" with the spinning circle. I have Windows 10 Education 22H2 installed and I downloaded the Windows 11 Installation assistant to install Windows 11. Here's my fix: Step 1: Go to Settings App -> System -> About then find your Enjoy your blazing fast Windows Hello Iris scanner, just the way it was when you first bought your device :) Note: If it's still Hello. So I’m trying to factory reset my Windows 10 PC and when I select “install windows locally” it gets stuck on the second “getting things ready” screen. It sounds like there is a Windows * Note: If your PC doesn't start in WinRE, create a Windows 10/11 USB installation media from another functional PC and then start the affected computer from the installation Hello, I have to reinstall windows, so I did and during the first boot Windows gets stuck at "Getting devices ready". If you have saved data of higher volume, it will take Hello guys, hope everyone is doing well. 1, Windows 8, Windows 7, or Windows Vista. Please let us know if these steps help. I have spent numerous hours trying every option suggested in this forum and via Google search with no 1. I have all USB devices unplugged and I just changed CPU, motherboard, and RAM. If your Windows installation ISO is corrupt, this can lead to issues like the same you experience. com/en-us/software-download/windows10Me Hello! Welcome to the Microsoft Community. Blue "getting windows ready, don't turn off your computer" screen appeared and circle indicator that the machine is doing something is moving, but nothing is happening and it's been an hour. Completed the following steps: Win 11 doesn't know how to get to the Win 10 settings. I understand the inconvenience caused by this problem, and I will try my best to help you After the setup process is complete, the problem Windows 11/Windows 10 stuck on getting Windows ready should be completely resolved. So far, I've tried: Disconnecting and reconnecting the headset - no effect Rebooting - no effect Clearing environmental data - no effect After having returned to my VR setup after a few weeks of inactivity, trying to launch Windows Mixed Reality always gets stuck at the "getting things ready" message in the headset. Thanks At first, it would be stuck on "getting ready". If you are unsure of how to make a refresh copy of Windows, read How to Its Windows 11 for ARM. Sign up Need Windows 11 help? Check documents on compatibility, FAQs, upgrade information and available fixes. Run Windows Hello troubleshooter Windows 10 getting ready loop. The only workaround for now is that I hibernate my PC which turns the camera off, and then turn the PC back on again and hope the camera doesn't get stuck again (sometimes it does, sometimes it doesn't). You can vote as helpful, but you cannot reply or subscribe to After having returned to my VR setup after a few weeks of inactivity, trying to launch Windows Mixed Reality always gets stuck at the "getting things ready" message in the headset. My windows pc is stuck on "getting devices ready" Windows Pretty much the title, but earlier this morning I was trying to boot up my desktop so I could work on some assignments only to find out that it went straight to a blue screen and just froze there for about a hour or 2. While it offers a convenient and secure way to access your device, you might sometimes encounter 7 big Windows 11 features and changes coming in 2025! Windows Hello sticks on "Getting Ready" sometimes. " Hello William, Thank you for posting on Microsoft Community. You have already tried a number of troubleshooting steps but none of them helped so far. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot. Windows 10 Top Contributors: Whenever I open my Microsoft Store app it is stuck in the getting ready screen, i cannot access store settings and when i reset Microsoft Store using msreset it opens and gets stuck on the same screen again. For example, for a video of 5 minutes, I will have that issue about 10 to 15 times, which is extremely Any unresolved issue can get it stuck. Click on Run next to Windows Store Apps to Hello, To resolve your concern, we suggest that you continue to force restart the computer until Windows loads. Click to set up your PIN again. My problem is it won't start the updates. Cara lain For instance, many saw the We couldn’t find a camera compatible with Windows Hello Face in Windows 11 when their camera didn’t support facial recognition. Hello, 6 months ago, I bought a new Lenovo laptop which arrived with Windows 11 Home. Deleted all partitions on SSD and tried installing only Hi, I recently brought a fingerprint scanner and wanted to use it on my desktop, but when i tried to setup security key in sign-in options, it just keeps loading and shows the message "insert your security key into the usb port" hello , i'm using windows server 2012 R2 , i deploy WDS , i capture one imange , windows 10 professional , and upload to server , later , when I tried to install the image , after copy the files and reboot, it stuck on getting devices ready ! . I'm forced to restart my surface book 2. Delete Problematic Files. I have mistakenly deleted all the other partitions and now I am unable to install windows on any drive. I recently reset my laptop with Microsoft Defender to solve existing update problem, but new situation came up. It says "Don't turn off your computer. Sound familiar? Don’t worry, you’re not alone. I have a Inpsiron 3593 which is already upgraded to Windows 11 during its release. I finally got around to troubleshooting it today. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. Click on Troubleshoot on the right in the System tab that opens by default. Windows 11/10 Stuck on Getting Windows Ready Screen [Solution]Media Creation Tool (Windows 10): https://www. It is a Nexigo Hellocam (highly rated on Amazon). February 11, 2025. Nothing is being wrote/read to the HDD, and the CPU seems to be under no load (the fan speed is constant, while it's often not because of a crappy cooler). Here is how: Device Manager window will be opened. I've updated the camera drivers and the windows hello face software device, because before this problem, windows hello wouldn't recognize the camera at all. Completed the following steps: Attempted to reconfigure existing setup, could not proceed past the "Make sure your face is centered in the frame" I just purchase a Zbook Firefly laptop that was supposed to have had Windows 11 preinstalled but it wasn't, it came with Windows 10 Pro. When I brought up the app, a message came up that said "We're getting things ready", but the progress bar hang at 0% for over 15 minutes. 6. Here are some troubleshooting suggestions: Hello Isaiah, Thank you for posting your query on Microsoft Forums. How do I fix this? Windows Hello Stuck in Setup Windows Hello set up is not working. In this article, we’ll guide you through straightforward and effective solutions to fix Getting Windows ready stuck in Windows 10 and 11. So, as a final advise, I suggest you to create a fresh Windows 10 ISO using another PC and check if The “Getting Windows Ready” message is a common occurrence when your Windows operating system is updating or preparing for startup. As per the issue description, I understand that you are unable to access to your Windows 8 computer and its stuck on getting ready. I recently downloaded and installed iCloud for Windows from the Microsoft Store. Step 2 Re-install the IR camera driver. Use a different computer to go to the Download Windows 11 website and Windows 11 Top Contributors: Ramesh Srinivasan - Kapil Arya MVP - neilpzz - questions_ windows Constantly getting stuck on "Getting Ready" as i try installing windows So ive purchased a new m. 3) In the Windows Hello area under Face Recognition, click Remove. I tried unplugging my wifi adapter to see if maybe an offline installation would work but its still stuck. I tried to restart it and it just froze up when it was booting up Windows stuck on updates 96% complete. Sometimes when you start up your Surface Pro 4 it'll say that it is "getting Windows ready" meaning it is going to work on updates. 1) In Windows, search for and open Device Manager. After BIOS, it will get to this spinning wheel and then freeze on the wheel. If I misunderstand your question, please let me know promptly. Usually, during a system recovery process, you would see a "Getting things ready for you" screen. I do It is written : We could not recognize you. Type services. Windows 10 Top Contributors: pc has been starting up so slow that I have to restart it right away that leads to waiting hours for it to finish the getting windows ready message while restarting. Windows 10 Top Contributors: Ramesh Srinivasan Stuck on activate windows hello screen If the problem persists see if you can create another user and setup Windows hello there so you Been about 10 minutes since I hit restart to let it update. . After a while, it would look at me for 20 seconds, then say "couldn't recognise you". Windows Hello is Stuck on "Getting Ready" and eventually saying that Camera Failed. Select the Other troubleshooters options. This problem windows 10 is stuck at getting ready Screen like windows getting ready don’t turn off your computer mostly occurs because of Langkah 7: Tekan Enter kemudian tunggu proses scanning. I hit face setup, type my pin and put my face in the middle and nothing happens. exe", overwriting the file. ” But when I click absolutely nothing Windows 10 machine stuck on blue "getting windows ready" Screen after update Installed updates and restarted the machine as indicated on the update screen. Fix 3. Locate the following key and rename the Office folder (right-click it and select Rename (for example, Office will be renamed Officeold )): However, when I go through the setup procedure, it gets stuck. Windows 10 Top Contributors: Windows Hello Face setup stuck on-screen "Make sure your face is centered in the frame" I had already set up the windows hello face log in before but it stopped working so I Hello Inelly24, Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today. exe" to "utilman. To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. Happens mostly after the laptop is asleep for some time, and then recognising my presence. This does not happen if you use a 21H2 image though. In Device Manager window, expand “Cameras” to see the available camera devices. I tried uninstalling the latest quality update and restoring as well. Look for Windows Biometric Service, double click on it and click on Stop. This morning when I tried to turn it on, it is stuck on "Getting Windows Ready. Pres Windows key, type gpedit, and press Enter. Choose an option under the Ways to sign in for Windows I am setting a laptop for a new user. microsoft. hello, just updated my t480s to windows 11, the camera was working well in windows 10. i have updated all windows patches, updated latest ir camera firmware available (version 0017 release date 07apr2023) It seems that the windows 10 installer has indeed a problem with the UEFI mode, and it will get stuck if your BIOS is in UEFI mode at the moment of installation. 6) In the Windows Hello area under Face Recognition, click Set up. If re-doing facial The message says "Close other apps", but Windows Hello which failed to turn off my camera is not an app that I know how to close. I'm glad to be able to assist you. Cara mengatasi Getting Windows Ready yang stuck / lama. Select Windows Components and open Biometrics. After taking a backup of the files, delete all the files. Trying via the assistent results in the laptop getting stuck in the "making sure you are ready to install" part, running from the setup of the iso/usb results in the full-screen installer getting stuck Windows 11 stuck on “Set up my PIN” Open | Windows So I restarted my pc after a graphics driver update and now it says “Something happened and your PIN isn’t available. 5. 4. 3) Right-click on the IR camera and select Uninstall. It's been like this for the past 20 minutes. 2) Expand the Imaging Devices. My PC is compatible with Windows 11.   I get all the way to the screen where it tells you that you need to set up a fingerprint, face ID, or pin. Nothing is working. Click on Computer Configuration and open Administrative Templates. I'm on windows 10 anniversary update with the latest updates installed. Now I decided to reinstall it using clean installation. I cannot go back or forward in the setup. I don't have a windows installation media ready but I do have a recovery drive created on my desktop, and that's what I used to enter the troubleshooting screen Hello. It's stuck on the "getting Windows ready" page. I'm sorry that you're having trouble with your laptop. This seems to intermittently happen when the screen locks as well. Please help. ) followed it to the letter and after twelve hours of installing I then attempted to boot from the usb, for a whole day, got fed up, baught a new usb, repeated the proscess (it only Gets stuck on "Getting ready" screen, help? Hello, any help is appreciated! I just got my hands on a new Acer predator helios 300 2022, and tried to access the microsoft store. Stuck at windows Hello! Hello, I'm new here, so I apologize in advance if this thread is misplaced. after switching out hard drives (the one I had in had corrupted sectors in the windows area) with a perfectly FINE windows 10 hard driveThe computer gets stuck on 'getting devices ready' Everything I have read so far (about 100+ pages) has been total **** !!!!! I CANNOT start SAFE MODEf8 DOESNT WORK Why Does “Getting Windows Ready” Become Stuck? The “Getting Windows Ready” screen could become stuck for multiple reasons. Windows 10 Top Contributors: Ramesh Srinivasan Hello glayne spencer. 8) Type your PIN or password in the PIN or Password field. I know that when you use Windows Hello, you will get stuck in the interface of "make sure your face is centred". I somehow managed to get it to boot into windows 11 as an administrator but it was missing it’s normal features it looked botched and wouldn’t really work but it got me in after messing with the fixes which February 11, 2025. Someone has already encountered this Restart Your Computer: After deleting the corrupt file, close the Command Prompt and restart your computer to see if it moves past the “Getting Windows Ready” screen. Looking online i have done the following Added a reboot step after the step mentioned above and set to reboot into OS 'This PC is ready for Windows 11' but not getting the update From the last week the 'Windows Update' section is showing the following: Also, checked the system requirements using 'PC Health Check'. A window opens displaying a feed from my camera, along with the message "Make sure your face is centered in the frame". can any one suggest how much time i - 6370353. If your PC is stuck on the Windows Getting Ready screen, give it plenty of time before trying other troubleshooting steps. It's unresponsive to gestures or commands. We regret the inconvenience caused and will assist you in resolving the issue. What i didn't know, and tutorials about it didn't care to especify, is that once Windows is installed in legacy mode, you can change back to uefi mode and it will continue to work The task sequence works for many other models of laptops and desktops, but for this model, it will format and install the drivers, reboot, then "Getting devices ready" completes, but it will not get past the "Getting Ready" screen. Right-click on If after you successfully clean install Windows 11 or Windows 10 on your computer, and on the first boot, the computer gets Stuck on the Getting devices ready screen, then this post is intended to It would apply the image, restart and then stay on a getting ready screen indefinitely. I cannot do anything. Windows 11 apps; Microsoft Store. Account profile; Download Center; Microsoft Store support; Returns; Order tracking; Hello, I own a Lenovo IdeaPad Y700. It seems to be after the "Setup Windows and Configuration Manager" step. ". Windows 11 Installed using windows 10 support assistant drivers. I am using my ssd which had win10 pro installed on it from my PC before the upgrade. More posts you may like r/Intune. The Getting Windows Ready screen is a phase in the Windows 10 and 11 operating system update process where the system is preparing itself to apply new updates or Has anyone experienced an issue with the Hello login using the IR web camera displaying a "Getting Ready" message while the camera is on and takes about 3-5 minutes to get ready and finally recognizes my face and logs in. It revolves around the update feature. Press and hold the power button for 10 seconds to perform a complete shutdown, you must do this three times or more in order to enter Safe Mode. msc and click on OK. Create bootable USB using Rufus 2 I have a Inpsiron 3593 which is already Hi, I'm Ana M. Therefore, we would recommend to launch the Group Policy Editor and check/edit the settings related to Windows Hello functionality. So far, I've tried: Disconnecting and reconnecting the headset - no effect Rebooting - no effect Clearing environmental data - no effect The dots stopped at the windows 10 logo and nothing happened. Also tried Windows 10 usb with windows 7 boot camp drivers. The setup has been stuck at the "Making sure you're ready to install" part for over 30 minutes. Try entering Safe Mode to repair Windows. I can do the following steps: - Open Settings -> Accounts -> Sign-in options and select Windows Hello Face - Click Set up - Click Get started - Enter PIN. 2. 3. It affords you enterprise-grade security without the need to type in a password. MS has updated the insiders preview link to windows 11 for ARM. I have left it over-night and it remains stuck. I have downloaded from there. Langkah 8: Restart PC atau laptop setelah scanning selesai. Then when it finishes it still loads my pc up slow with black screen waiting to load up. Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility I recently got a new computer for Christmas (an Asus) with Windows 11. 4) Confirm the Windows Hello is Stuck on "Getting Ready" and eventually saying that Camera Failed. Right-click on “Integrated Webcam” and click on “Disable device“. Common reasons why Windows might February 11, 2025.   My Windows Update program gets stuck at "getting things ready" process. Reply reply Top 3% Rank by size . Now it's stuck on "getting windows ready" It's been like this for the last 3 days. Setelah mengetahui sedikit informasi terkait beragam jenis kendala yang terjadi dan penyebab dari masalah proses Now I tried installing win 11 and ran into two issues. Press Windows + I to launch the Settings app. What is the reason Im not getting the Hi all, Windows Hello Facial Recognition stopped working on my laptop about 2 weeks ago. Now, go to C:\Windows\System32\WinBioDatabase, take a backup of all the files inside the WinBioDatabase folder. I feel like it's taking significantly longer than normal to update. r/Intune. mkolni qmeel lbyheu zkbut uzeeiy zdwf rkzpc spnia kkshsmao qtxi zeqauc ynv cjfq zainz luk